Associate Director, Residential Graduate Business Programs

Job Requisition: JR100736 Associate Director, Residential Graduate Business Programs (Open) Job Posting Title: Associate Director, Residential Graduate Business Programs Job Family: Staff - Student Services Number of Openings: 1 Worker Sub-Type: Regular (benefited) Job Requisition Primary Location: Miller Hall Primary Job Posting Location: Miller Hall Job Description Summary: The Associate Director, Residential Graduate Business Programs represents a unique opportunity to support the education of graduate students in the vibrant environment of a top-tier business school at one of the nation’s most historic “public ivy” universities. The Associate Director is a vital member of the Residential Graduate Business Programs Team of the Raymond A. Mason School of Business at William & Mary, and will support the School’s residential full-time, part-time, military, and executive Master of Business Administration (MBA) programs, its residential Master of Accounting (MAcc) program, and its residential Master of Science in Business Analytics (MSBA) program. Reporting to the Assistant Dean, Residential Graduate Business Programs, the Associate Director collaborates closely with faculty, staff, students, and external stakeholders to ensure the continued success and growth of all programs. The position is part of a highly collaborative, student-oriented team environment and includes student staff supervision alongside program design, implementation, and evaluation. Duties include but are not limited to: Coordinating and delivering all aspects of student life, student support, and student services with the goal of providing an outstanding student experience. Providing academic advising and counseling using high-quality and efficient communication strategies. Serving as an advisor for student councils/associations and an advocate and resource for assigned student organizations. Working with individual students and student groups to resolve student personal challenges, requests for academic exceptions or accommodations, and leaves of absence. Supporting the allocation and training of graduate assistants for faculty members. Planning and implementing travel arrangements for assigned student populations. Managing financial resources responsibly. Job Description: Percentage Of Time30% Description Program Management Collaborate in a constructive, respectful, other-centric manner that supports a positive culture and serves our students, faculty, and key stakeholders in an outstanding manner. Maintain and comply with academic calendar for assigned program(s). Partner across all programs to support student transition events such as bootcamps, orientation, and graduation. Maintain awareness of instructional course scheduling needs of assigned program(s). Actively look for opportunities to share courses across programs. Communicate schedules and specific program information to students. Partner across all programs to execute signature events (e.g., CAMs, Global Immersions, Sprints, Treks). Build and distribute surveys to assess outcomes and student learning to ensure quality and deliver continuous improvement. Maintain strong working relationships with counterparts within the business school and wider campus. Percentage Of Time30% Description Academic Success Services Identify student or program concerns and bring to the attention of the Assistant Dean. Provide individualized academic advising to students, assisting them in developing academic plans, setting goals, and navigating program requirements aimed at enhancing academic success. Implement strategies to support underrepresented groups. Support student organizations and student engagement activities. Enhance the sense of belonging for all students to make Mason a welcoming place for all. Demonstrate commitment to inclusive excellence. Percentage Of Time20% Description Financial Management Manage budget(s) for assigned program(s) and do not exceed allotments. Identify opportunities for cost savings and monitor spending for academic and student services for the residential graduate programs. Follow all procurement guidelines and procedures when purchasing services and supplies for respective programs. Manage assigned budget(s) and do not exceed allotments. Percentage Of Time10% Description Academic Services Learn and follow established standards, regulations, and academic policies. Actively communicate academic policies to assigned students (orientation, website, and newsletters). Perform degree audits for assigned program to ensure students are meeting their requirements and will graduate on time. Identify academic issues and escalate to Assistant Dean as necessary. Percentage Of Time5% Description External Engagement Support and maintain respective programs’ internal websites (admitted student and “MY” Program websites). Manage the student participation required for admissions and board activities. Percentage Of Time5% Description Performance Growth Follow and document the goals and objectives that have been set for position. Take initiative to learn the skills necessary to provide excellent student and academic support to assigned program. Other duties as assigned. Total Percentage Please enter the total combination of percentage of time Total Percentage100% Annual Salary: Up to $65,000, commensurate with experience. Additional Job Description: Qualifications: Period Salary Plan: Compensation Grade: S10 Recruiting Start Date: 2025-08-22 Review Date: 2025-08-22 Position Restrictions: EEO is the Law. Applicants can learn more about William & Mary’s status as an equal opportunity employer by viewing the "Know Your Rights" poster published by the U.S. Equal Employment Opportunity Commission. https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal William & Mary and the Virginia Institute of Marine Science (VIMS) are vibrant, innovative and engaged communities and we are delighted about your interest in a career with us.