Data Center Support Technician

Are you ready to bring your technical skills and passion for innovation to The Walt Disney Company? We are seeking a highly motivated and skilled Data Center Support Technician to join our team and help us deliver magical experiences to our guests. As part of our team, you will play a crucial role in maintaining and supporting our data center operations, ensuring the smooth functioning of our technology systems. If you are a self-starter with excellent problem-solving abilities and a strong customer service mindset, we want to hear from you! Join us and be part of creating unforgettable moments for millions of people around the world. Maintain and support data center operations to ensure the smooth functioning of technology systems. Troubleshoot and resolve technical issues related to data center equipment, systems, and infrastructure. Perform regular maintenance and updates to data center equipment and systems. Monitor data center performance and take proactive measures to prevent downtime and ensure optimal functioning. Collaborate with team members to develop and implement new processes and procedures for data center operations. Handle and prioritize incoming support requests from various departments and provide timely and effective resolutions. Keep accurate records of data center equipment, inventory, and maintenance logs. Stay up-to-date with industry best practices and trends in data center operations and implement them accordingly. Ensure compliance with company policies, procedures, and security standards related to data center operations. Provide excellent customer service to internal stakeholders and external clients. Train and mentor junior team members on data center operations. Communicate effectively with cross-functional teams to resolve issues and improve data center operations. Act as a point of contact for vendors and contractors working on data center projects. Maintain a safe and clean working environment in the data center. Continuously identify opportunities for improvement and suggest solutions to enhance data center operations. The Walt Disney Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.