Enterprise Account Manager , AWS for Games

A Games Account Manager (AM) is responsible for building a comprehensive territory coverage strategy to increase AWS adoption with NAMER Games customers (which could include game developers, publishers, and/or partners). They are responsible for managing customer relationships with a moderate degree of complexity. They will be responsible for helping customers meet their technical requirements and realize business outcomes through launched opportunities and specialist conversations. Key job responsibilities Success is measured by leading a results-driven account team that meets attainment metrics and qualifies new business to meet non-revenue sales goals A Games AM should operate with significant autonomy, frequently responsible for initiating actions to resolve problems, interact with supervisors and functional peer groups, gather feedback, and leverage that information to help customers. They leverage appropriate channels to access existing intellectual capital and knowledge needed to develop customer opportunities. The expectation includes the ability to work with external customer executives, engage internally with senior leadership up to the VP-level with moderate support from their manager. Key Responsibilities: Design and implement comprehensive territory coverage strategies to accelerate AWS adoption across the NAMER Games portfolio Own and nurture strategic customer relationships of moderate complexity Drive technical solution development and business outcome realization through coordinated engagement with AWS specialists Lead and motivate account teams to achieve revenue targets and non-revenue sales objectives Develop and maintain executive-level relationships with key customers Engage with internal AWS leadership up to VP-level with minimal management oversight Identify and resolve complex business challenges independently Leverage AWS resources and intellectual capital to maximize customer success AWS values diverse experiences Even if you do not meet all of the qualifications and skills listed in the 8 description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.