**Experienced Customer Support and Data Entry Specialist – Remote Opportunity at blithequark**

Remote, USA Full-time
Are you a detail-oriented and customer-focused individual with a passion for delivering exceptional service? Do you thrive in a remote work environment and have a knack for managing multiple tasks efficiently? If so, we invite you to join our dynamic Customer Support team at blithequark as a Customer Support and Data Entry Specialist! **About blithequark** blithequark is a forward-thinking organization dedicated to revolutionizing the way we approach customer support and data management. Our team is comprised of innovative thinkers, passionate individuals, and dedicated professionals who share a common goal: to provide unparalleled service to our clients and internal teams. As a remote employee, you'll have the flexibility to work from anywhere, while still being an integral part of our collaborative and dynamic team. **Job Summary** As a Customer Support and Data Entry Specialist at blithequark, you'll play a vital role in ensuring seamless customer experiences and accurate data management. You'll be responsible for providing top-notch customer service, handling data entry tasks with precision, and supporting our internal Account Management teams, client, and Wellness Program participants. If you're a self-motivated, detail-oriented, and tech-savvy individual with excellent communication skills, we encourage you to apply for this exciting opportunity! **Key Responsibilities:** * Provide exceptional customer service to clients and internal teams via phone, email, and chat support * Accurately and efficiently perform data entry tasks, ensuring high-quality data integrity * Collaborate with internal teams to resolve customer inquiries, issues, and concerns * Utilize various software and web-based applications to manage customer interactions and data * Maintain confidentiality and handle sensitive information with discretion * Prioritize tasks, manage time effectively, and meet deadlines * Develop and maintain a deep understanding of blithequark's products, services, and policies * Participate in ongoing training and education to enhance skills and knowledge **Requirements:** * 1-2 years of administrative experience with a customer/client focus (preferred) * Ability to perform high volumes of detail-oriented work at an efficient pace * Experience working with inbound and outbound calls (a plus) * Excellent interpersonal and communication skills * Demonstrated ability to prioritize tasks and manage time efficiently * Basic computer skills in various software and web-based applications * Ability to maintain a high level of confidentiality on sensitive items * Strong attention to detail * Self-motivated **Preferred Qualifications:** * Experience working in a remote or virtual environment * Familiarity with customer relationship management (CRM) software * Knowledge of data entry best practices and quality control procedures * Certification in customer service or a related field (a plus) **Benefits:** * Competitive salary * Growth opportunities * Comprehensive benefits package, including: + Medical, Dental, Rx, Vision, Life, Disability, and 401k with Employer Match + EAP Mental health benefits + Paid maternity leave after 12 months + Paid Time Off, including time off to volunteer in your community + Casual dress code + Wellness program and teambuilding opportunities with incentives + Milestone Anniversary Program + Ongoing training and education **Work Environment and Culture:** As a remote employee at blithequark, you'll enjoy a flexible and autonomous work environment, with the freedom to work from anywhere. Our team is passionate about delivering exceptional service, and we're committed to creating a positive, inclusive, and supportive work culture. You'll have the opportunity to collaborate with a diverse group of professionals, participate in ongoing training and education, and enjoy a range of benefits and perks that support your well-being and career growth. **How to Apply:** If you're a motivated, customer-focused, and detail-oriented individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Equal Employment Opportunity:** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. **Disclaimer:** blithequark is not responsible for any errors or omissions in this job posting. We reserve the right to modify or cancel this job posting at any time without notice.
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