**Experienced Insurance Customer Service Representative – Remote Opportunity with blithequark**

Are you a customer-focused individual with a passion for delivering exceptional service? Do you thrive in a dynamic, fast-paced environment where no two days are ever the same? If so, we invite you to join blithequark as an Insurance Customer Service Representative in a 100% remote role. As a key member of our team, you will have the opportunity to learn, grow, and succeed in a supportive and collaborative environment. **About blithequark** blithequark is a leading provider of innovative insurance solutions, dedicated to helping individuals and families protect their assets and achieve their goals. Our team is passionate about delivering exceptional customer experiences, and we're committed to fostering a culture of excellence, teamwork, and continuous learning. As a remote Insurance Customer Service Representative, you will be part of a close-knit team that values diversity, inclusivity, and work-life balance. **Responsibilities** As an Insurance Customer Service Representative, you will be responsible for: * Providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely and professional manner. * Building strong relationships with our customers, understanding their needs, and tailoring our products and services to meet their individual requirements. * Utilizing a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations. * Maintaining accurate records, updating customer information, and ensuring compliance with regulatory requirements. * Collaborating with internal teams to resolve complex issues, share best practices, and drive business growth. * Participating in ongoing training and development programs to enhance your skills and knowledge, ensuring you stay up-to-date with industry trends and regulatory changes. **Requirements** To succeed in this role, you will need: * A Texas General Lines P&C license or be willing to obtain one (blithequark will provide support and resources to help you achieve this goal). * Excellent communication, interpersonal, and problem-solving skills, with the ability to work effectively in a remote environment. * Strong computer and telephone system skills, with experience using software applications and technology to complete tasks. * A friendly, approachable demeanor, with a passion for delivering exceptional customer service. * A self-motivated and proactive attitude, with a willingness to learn and adapt to changing circumstances. * Reliable transportation, with a valid driver's license. **Preferred Qualifications** While not required, the following qualifications will be advantageous: * Previous experience in the insurance industry, with a strong understanding of insurance products and services. * Knowledge of computer and telephone systems, with experience using software applications and technology to complete tasks. * Familiarity with customer relationship management (CRM) systems and data management tools. * Experience working in a remote environment, with a proven track record of delivering results in a virtual setting. **Benefits** As a valued member of the blithequark team, you can expect: * A competitive hourly base salary, with opportunities for growth and advancement based on experience. * Paid Time Off (PTO) to ensure a healthy work-life balance. * Hands-on training and development programs to enhance your skills and knowledge. * A comprehensive benefits package, including medical, dental, and vision coverage. * A supportive and collaborative work environment, with opportunities to build strong relationships with colleagues and leaders. * A flexible schedule, with evenings off and a Monday-to-Friday workweek. **Career Growth Opportunities** At blithequark, we believe in investing in our employees' growth and development. As an Insurance Customer Service Representative, you will have access to: * Ongoing training and development programs, with opportunities to enhance your skills and knowledge. * Mentorship and coaching from experienced leaders and colleagues. * Opportunities to take on additional responsibilities and contribute to business growth. * A clear career path, with opportunities for advancement and promotion based on performance. **Work Environment and Company Culture** As a remote Insurance Customer Service Representative, you will be part of a close-knit team that values: * Diversity, inclusivity, and respect for all individuals. * Open communication, collaboration, and teamwork. * Continuous learning and professional development. * Work-life balance and flexibility. * A positive, supportive, and inclusive work environment. **Compensation and Perks** We offer a competitive hourly base salary, with opportunities for growth and advancement based on experience. In addition, you can expect: * A comprehensive benefits package, including medical, dental, and vision coverage. * Paid Time Off (PTO) to ensure a healthy work-life balance. * Hands-on training and development programs to enhance your skills and knowledge. * A flexible schedule, with evenings off and a Monday-to-Friday workweek. **How to Apply** If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience, skills, and qualifications. We look forward to hearing from you!