**Experienced Solutions Engineer - K8s Support - Customer First - Remote Opportunity at blithequark**

Remote, USA Full-time
Are you a seasoned solutions engineer with a passion for Kubernetes (K8s) support and a customer-first approach? Do you thrive in a fast-paced, dynamic environment where innovation and collaboration are key? Look no further than blithequark, a rapidly growing startup with a Series B funding and a mission to revolutionize the way businesses approach cloud and hybrid infrastructure. **About blithequark** blithequark is a cutting-edge technology company that's changing the game in cloud and hybrid infrastructure. With a team of smart and passionate individuals, we're scaling our Solutions Architecture & Engineering team to support our growing business and deliver exceptional customer experiences. Our customers are external, enterprise, and industry-agnostic, with a focus on CloudOps, DevOps, Platform, and Infrastructure. We're looking for a talented Solutions Engineer to join our team and help us achieve our vision. **Job Summary** As a Solutions Engineer at blithequark, you'll be responsible for collaborating with new and existing customers to deliver exceptional support and guidance throughout the entire customer life cycle. From presale to setup, installation, and ongoing support, you'll be the go-to expert for all things K8s and cloud infrastructure. Your expertise will help us build strong relationships with our customers and drive business growth through innovative solutions and exceptional customer experiences. **Key Responsibilities** * Collaborate with customers to understand their needs and deliver tailored solutions that meet their requirements * Provide expert guidance and support throughout the customer life cycle, from presale to setup, installation, and ongoing support * Develop and maintain documentation to ensure seamless customer onboarding and support * Work closely with internal teams to ensure alignment and effective communication * Stay up-to-date with the latest developments in K8s, cloud infrastructure, and related technologies to deliver cutting-edge solutions **Essential Qualifications** * 5+ years of experience in engineering and operations (systems, software, infrastructure, etc.) * 2+ years of experience supporting external customers (solutions, customer success, support, etc.) * Strong understanding of orchestration, containerization, and Kubernetes (design, deploy, manage) * Experience with cloud infrastructure (compute, networking, and storage services) * Proficiency in AKS, EKS, GKE, and cloud-native technologies * Linux skills (Bash, Shell) are a must * Programming skills in Python, Go, C, and IaC * Degree in Engineering, CS, EE, CE, or relevant discipline is ideal **Preferred Qualifications** * Experience with cloud-native applications and microservices architecture * Knowledge of DevOps tools and practices * Familiarity with CI/CD pipelines and automation * Experience with security and compliance in cloud infrastructure * Strong communication and interpersonal skills **What We Offer** * Competitive salary and benefits package * Opportunity to work with a cutting-edge technology company and contribute to its growth and success * Collaborative and dynamic work environment with a team of smart and passionate individuals * Flexible remote work arrangement with a focus on work-life balance * Professional development opportunities and training to enhance your skills and knowledge * Recognition and rewards for outstanding performance and contributions **How to Apply** If you're a motivated and experienced solutions engineer with a passion for K8s support and customer-first approach, we encourage you to apply for this exciting opportunity at blithequark. Please submit your resume and a cover letter outlining your experience, skills, and qualifications. We can't wait to hear from you! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. **Note** This job description is a summary of the primary responsibilities and qualifications for the position. It is not an exhaustive list of tasks, duties, or requirements. blithequark reserves the right to modify or add to this job description at any time.
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