Instructional Writer I-2

Summary Ensures business training and educational needs are met by creating, developing, writing, and implementing training materials, programs and curriculums for both internal and external customers. Description Logistics: Palmetto GBA,– one of BlueCross BlueShield's South Carolina subsidiary companies. Location: This position is full-time (40-hours/week) Monday-Friday fully remote. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. What You’ll Do: • Develops and revises training course work to include: booklets, lesson plans, proficiency tests, newsletters, and/or websites. Develops written work through research, working with subject matter experts, and under the supervision of management or by the review, analysis, and interpretation of transmittals, critical tasks, program memoranda, coverage issues, and change requests. • Identifies procedural and system changes that impact training materials. Makes recommendations on appropriate actions for change and development of training materials or curriculum. Evaluate and make recommendations for changes to improve the effectiveness of training courses and curriculum. • Maintains effective relationships with contractors, business associates and other departments. Develops desk procedures and ensures compliance with contractual guidelines. • Assists in special projects including plan tracking and updates. To Qualify For This Position, You'll Need The Following: • Required Education: Bachelor's in a job related field • Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience • Required Experience: • Required Software and tools: Microsoft Office. • Required Skills and Abilities: Excellent verbal and written communication skills. Strong organizational, time management, prioritization, interpersonal, conceptual and planning skills. Ability to work on several projects simultaneously. Ability to work independently as well as with groups. Ability to work continually and effectively under stringent pressure including constant and numerous deadlines and company and contract ambiguities We Prefer That You Have The Following: • Preferred Education Level and Degree Type : Bachelor's degree- English • Preferred Work Experience: 3 years-experience in technical writing or training development or design. • Preferred Software and Other Tools: Experience with computer software such as Microsoft Office and Adobe. Experience with desktop publishing programs and Click2Learn tool book (a web authoring software). PowerPoint. • Preferred Licenses and Certificates: Professional Writing Development or Design Certification. Our Comprehensive Benefits Package Includes The Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. • Subsidized health plans, dental and vision coverage • 401k retirement savings plan with company match • Life Insurance • Paid Time Off (PTO) • On-site cafeterias and fitness centers in major locations • Education Assistance • Service Recognition • National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.