IT Manager & Salesforce System Administrator
About JumpstartMD: We've celebrated over a million pounds lost by our members - a number that's constantly ticking upwards! JumpstartMD is not just a medical practice; we are revolutionaries in health and wellness, committed to changing lives through sustainable, clinically significant weight loss. Our approach is deeply rooted in the latest cutting-edge research, quantified biometrics, and attentive medical supervision. At JumpstartMD, we believe in the power of a low-carbohydrate, real food-based, personalized journey (alongside weight loss medication for eligible individuals) to elevate health and wellness to new heights. And for those seeking something extra, we proudly offer bio-identical hormone replacement therapy. Boasting 14 high-end offices scattered across the California - from Marin to Walnut Creek, and San Francisco to Redwood City, Monterey, and beyond - we are on an expansion quest with exciting plans for more center openings on the horizon. Our team? A dedicated team of Clinicians, Health Coaches, and Member Care Coordinators each passionately committed to arming our members with the knowledge, personal support, and proven science they need to unlock optimal health. Dive into the world of JumpstartMD with this captivating video: Join JumpstartMD! Your Next Adventure: IT Manager with Salesforce System Administration Reporting To: Director of System Operations Location: Work remotely but have the ability to travel to all 14 clinics when needed Classification: Regular, Full Time, Non-Exempt Schedule: Monday - Friday, 40 hours Who You Are: We're looking for an experienced IT Manager with Salesforce System Administration expertise to lead our technology operations and support our growing team. In this role, you'll oversee IT infrastructure, manage a small team, and partner with internal stakeholders to keep our systems running smoothly. You'll also serve as the primary Salesforce Administrator, supporting system optimization, integrations, and data integrity across the organization. Why JumpstartMD? Impact Lives: Be part of a team that's transforming health, empowering individuals, and celebrating over a million pounds lost - and counting! Innovation at Its Best: Work in an environment that's rich in innovation, backed by cutting-edge research, and personalized to perfection. Community and Connection: Join a tribe of passionate professionals in 13 locations, all committed to uplifting health and wellness. Grow with Us: With plans for geographical expansion soon, the sky's the limit for your career growth and personal development. WHAT WE OFFER • Opportunity for Growth: Collaborate with a passionate team to scale a best-in-class medical weight management, health, and wellness program nationally. • Competitive Compensation: Enjoy competitive pay reflecting your skills and contributions • Comprehensive Benefits: Access medical, dental, and vision benefits with eligibility at 25+ hours a week. • Financial Security: Participate in a 401(k) plan with a company match, promoting long-term financial well-being. • Time Off: Benefit from accrued paid time off to maintain a healthy work-life balance. • Wellness Support: • * Receive 4 annual paid wellness days to prioritize your health. • Access free JSMD services (Weight Loss and Bio-identical Hormone Therapy). • Enjoy discounted JSMD Products (e.g., Vitamin Therapy, supplements, etc.). DUTIES & RESPONSIBILITIES • Manage IT operations including networks, servers, devices, and security. • Lead and support IT staff, including offshore/remote team members. • Oversee employee onboarding/offboarding, device provisioning, and software access. • Serve as the primary Salesforce Administrator - manage user access, page layouts, validation rules, flows, and reports/dashboards. • Partner with cross-functional teams to design, build, and optimize Salesforce workflows and integrations with other business systems (e.g., HubSpot, Elation Health, Office 365). • Maintain data integrity and enforce governance across all platforms. • Troubleshoot and resolve technical issues for employees across the company. • Partner with DevOps to support container-based development environments. • Maintain IT and Salesforce policies, processes, and documentation. • Support company facilities, including office moves and closures. QUALIFICATIONS AND REQUIREMENTS • 5+ years of IT experience, with at least 2 years in a leadership role. • 2+ years of hands-on Salesforce Administration experience (Salesforce Certified Administrator preferred). • Strong knowledge of networks, servers, and operating systems (Windows, Linux, Mac). • Hands-on experience with cloud technologies (AWS, Azure, GCP) and Office 365. • Experience managing integrations between Salesforce and third-party tools. • Excellent communication skills and ability to support both technical and non-technical users. • Strong problem-solving skills and ability to manage multiple priorities. Ready to Make a Difference? Apply Now and Jumpstart Your Career with Us! We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We celebrate diversity and are committed to creating an inclusive environment for all employees The pay range for this role is: 40 - 50 USD per hour (Burlingame / HQ)