Remote Business Analyst Jobs in San Antonio, Texas

• *Job Title:** Remote Remote Business Analyst • *Location:** Remote — based in San Antonio, Texas --- About the Role We are seeking a forward‑thinking Remote Business Analyst to join our rapidly expanding analytics team. In this role you will partner directly with the VP of Product Development and a cross‑functional squad of product managers, engineers, and quality‑assurance leads to translate market‑driven vision into clear, actionable requirements. Your analyses will shape the roadmap for three core platforms that serve over 500 enterprise customers, driving a measurable 12 % increase in feature adoption each quarter. While you will work from anywhere, you will be anchored to our hub in San Antonio, Texas, ensuring alignment with regional stakeholders and compliance with state‑specific data regulations. Your work will be visible to senior leadership, and your insights will directly influence product strategy, operational efficiency, and revenue growth. --- Key Responsibilities - **Elicit & Document Requirements:** Conduct 15–20 stakeholder interviews per sprint, using **Jira** and **Confluence** to capture user stories, acceptance criteria, and functional specifications for both new features and enhancement requests. - **Process Mapping & Optimization:** Create end‑to‑end workflow diagrams in **Visio** and **Lucidchart** that identify bottlene‑points, resulting in at least a 10 % reduction in cycle time for release deployment. - **Data Analysis & Visualization:** Leverage **SQL**, **Tableau**, and **Power BI** to produce weekly dashboards that monitor key performance indicators (KPIs) such as churn, conversion, and feature usage, delivering insights to the product council within 48 hours of data refresh. - **Gap & Impact Assessment:** Perform “as‑is” vs. “to‑be” analysis for legacy systems (including **SAP** and **Salesforce**) and draft migration roadmaps that quantify cost‑benefit ratios with a target ROI of 18 % within the first year. - **User Acceptance Testing (UAT):** Coordinate UAT cycles, develop test scripts, and log defects in **Azure DevOps**, achieving a 95 % defect‑resolution rate before production release. - **Stakeholder Communication:** Facilitate 85 % async meetings via **Slack** and **Zoom**, while maintaining a weekly 30‑minute live sync to ensure alignment across the distributed team. - **Change Management:** Partner with the Change Management Lead to create rollout plans, training materials, and post‑implementation reviews, driving a 92 % adoption score across targeted user groups. - **Continuous Improvement:** Champion Agile best practices, conduct sprint retrospectives, and recommend tooling upgrades—such as migrating from legacy **Excel** models to **Miro** for collaborative brainstorming sessions. - **Compliance & Governance:** Ensure all documentation complies with **GDPR** and **CCPA** standards, particularly for data collected from customers residing in San Antonio, Texas and beyond. - **Mentorship:** Provide onboarding support and coaching to junior analysts, fostering a knowledge‑sharing culture that reduces ramp‑up time by 30 % for new hires. --- Required Qualifications - Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field (or equivalent professional experience). - **3–5 years** of hands‑on experience as a **business analyst**, **systems analyst**, or **process analyst** in an Agile software development environment. - Proven expertise with **Jira**, **Confluence**, **SQL**, **Tableau**, **Power BI**, **Visio**, **Slack**, and **Zoom** (minimum three of these tools must be used daily). - Strong analytical mindset: ability to translate ambiguous business needs into precise, testable requirements and measurable success metrics. - Excellent written and verbal communication skills; experience presenting findings to senior leadership and external partners alike. - Demonstrated ability to manage multiple workstreams simultaneously, meeting tight deadlines with a 98 % on‑time delivery record. - Familiarity with cloud‑based development platforms such as **Azure DevOps** or **AWS** is required. - Must have a reliable high‑speed internet connection (minimum 50 Mbps download) and a dedicated home office that complies with **ISO 27001** security standards. --- Preferred Qualifications - Professional certification: **CBAP**, **PMI‑PBA**, or **Certified Scrum Product Owner (CSPO)**. - Experience with **SAP**, **Salesforce**, or similar ERP/CRM systems within the financial services or health‑care domains. - Prior exposure to **Miro**, **Lucidchart**, or other visual collaboration tools for remote workshops. - Demonstrated leadership of cross‑functional project teams, with at least **2 years** of mentorship or people‑management responsibility. - Knowledge of advanced analytics languages such as **Python** or **R** for statistical modeling. - Understanding of data privacy regulations specific to San Antonio, Texas and the broader United States. --- Compensation & Benefits - **Salary Range:** $95,000 – $115,000 annually, commensurate with experience and proven impact. - **Health & Wellness:** Medical, dental, vision, and a $1,200 yearly wellness stipend. - **Retirement:** 401(k) with company match up to 5 %. - **Remote‑Work Stipend:** $2,500 per year for home‑office equipment, plus a $150 monthly internet reimbursement (applicable to residents of Texas). - **Paid Time Off:** 20 vacation days + 10 public holidays (including state‑specific holidays observed in San Antonio). - **Professional Development:** $2,000 annual learning budget, access to Coursera, Pluralsight, and industry conferences (virtual and in‑person). - **Employee Assistance Program (EAP):** Confidential counseling and support services. --- Work Setup - **Time Zones:** Our core collaboration window is 10 am – 3 pm CT (Central Time), which aligns perfectly with the majority of our team members located in San Antonio, Texas and surrounding regions. - **Meeting Cadence:** Daily stand‑ups (15 min), bi‑weekly sprint planning (1 hour), weekly stakeholder review (45 min), and monthly all‑hands (1 hour). - **Technology Stack:** All communications run through **Slack** (chat), **Zoom** (video), **Jira** (work tracking), **Confluence** (knowledge base), **Azure DevOps** (CI/CD), and **Miro** (virtual whiteboarding). - **Equipment Requirements:** Dual monitors (minimum 24‑inch), a headset with noise‑cancellation, and a webcam that supports 1080p video. - **Security:** Secure VPN access is mandatory; we provide a company‑managed token for MFA authentication. --- Growth - **Career Path:** Within 12–18 months, high‑performing analysts can progress to **Senior Business Analyst** or **Product Owner** roles, with a clear competency framework outlining expectations for each level. - **Mentoring Program:** Pairing with a senior functional analyst for quarterly coaching sessions, focusing on strategic thinking, stakeholder management, and advanced data‑visualization techniques. - **Performance Cycles:** Semi‑annual performance reviews tied to measurable objectives (e.g., delivery velocity, stakeholder satisfaction scores) and a transparent promotion rubric. - **Learning Opportunities:** Access to internal “Analytics Academy” workshops, funded certifications (e.g., CBAP), and participation in cross‑functional hackathons that encourage innovative solution design. --- How to Apply Please submit the following to our applicant portal by **Friday, November 15, 2025**: 1. An up‑to‑date **resume** highlighting relevant BA experience and tool proficiency. 2. A concise **cover letter** (250 words max) explaining why you’re excited about contributing to a remote‑first team based in San Antonio, Texas. 3. A **portfolio of work samples** (screenshots of dashboards, process maps, or user story documentation) hosted on a public link (e.g., GitHub, personal website). Our interview process consists of three stages: - **Stage 1 – Recruiter Screen (30 min):** Verify basic qualifications and discuss cultural fit. - **Stage 2 – Technical Assessment (2 hours):** A case‑study exercise delivered via a shared Miro board, evaluated by a senior analyst. - **Stage 3 – Leadership Panel (60 min):** Conversation with the VP of Product Development, a senior BA, and a HR Business Partner covering strategic thinking, communication style, and future aspirations. We are an **Equal Opportunity Employer**. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. We look forward to learning how your analytical expertise can drive transformative outcomes for our customers and help us continue to innovate from the heart of San Antonio, Texas. ---