**Senior Manager Customer Solutions Architect – Driving Business Growth through Innovative Solutions at blithequark**

Are you a seasoned professional with a passion for delivering exceptional customer experiences and driving business growth through innovative solutions? Do you have a knack for understanding complex customer needs and developing tailored solutions that meet their requirements? If so, we invite you to join blithequark as a Senior Manager Customer Solutions Architect, where you will play a critical role in shaping the future of our company and helping our customers achieve their goals. **About blithequark** blithequark is a leading provider of innovative solutions and services that help businesses thrive in today's fast-paced digital landscape. With a strong commitment to customer satisfaction and a passion for delivering exceptional results, we have established ourselves as a trusted partner for organizations seeking to drive growth, improve efficiency, and stay ahead of the competition. Our team of experts is dedicated to providing tailored solutions that meet the unique needs of each customer, and we are constantly seeking talented individuals who share our vision and values. **Job Summary** As a Senior Manager Customer Solutions Architect at blithequark, you will be responsible for leading the development of innovative solutions that meet the complex needs of our customers. You will work closely with cross-functional teams, including sales, marketing, and product engineering, to understand customer requirements and develop tailored solutions that drive business growth and improve customer satisfaction. Your expertise will be critical in shaping the future of our company and helping our customers achieve their goals. **Key Responsibilities** * Engage with the market to understand and analyze customer needs and requirements, including initial qualification and supporting the development of solutions before formal contract establishment. * Uncover prospects' business problems and understanding their requirements to determine product-market fit, conducting client work sessions to gather insights and feedback. * Tailor prospect-specific presentations that precisely meet the needs of prospects, leveraging standard and repeatable techniques to promote compliant and conforming solutions with efficiency. * Lead solution creation and Solution Review forums that engage stakeholders in deal construction, working closely with the sales team to provide guidance and support on complex deals, including deal structuring and negotiation. * Evaluate and recommend technology solutions to address business challenges and opportunities, collaborating with senior leadership to define and communicate architecture strategies and roadmaps. * Contribute to the development of best practices and standards in solution architecture, fostering a culture of continuous learning and development within the Customer Solution team. * Act as a liaison between technical and non-technical stakeholders, ensuring clear communication and alignment, and maintaining a deep understanding of blithequark's products, services, and competitive landscape. **Technical Expertise** * Oversee the development of solution proposals, RFP/RFI responses, and proof-of-concept (POC) demonstrations, leveraging expertise in cloud-based deployments on AWS. * Collaborate with Offering management and Product engineering to provide market and customer feedback, influence product roadmaps, and ensure solutions meet market needs. **Customer Engagement** * Engage with key customers and prospects to understand their business challenges and technical requirements, acting as a trusted advisor to customers, providing insights and recommendations on solution architectures and deployment strategies. * Partner with sales teams to ensure a seamless and compelling customer experience from initial engagement through to deal closure. **Cross-Functional Collaboration** * Collaborate with marketing to develop technical content, webinars, and other sales enablement materials, working with post-sales teams to ensure smooth transitions and successful customer implementations. **Qualifications** * Education & Experience: + Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. + Extensive knowledge of Micro Focus products, with specific experience in cloud-based deployments on AWS. * Strong problem-solving skills, with the ability to work in a fast-paced environment. * Excellent communication skills and experience working in cross-functional teams. * Willingness to travel up to 40% of the time. **Compensation and Benefits** * A reasonable estimate of the current compensation range for this position is $114,200 - $212,000. * Full-time hires are eligible to participate in the blithequark benefit program, which includes health, dental, and vision insurance coverage, employee wellness, life and disability insurance, a retirement savings plan, paid holidays, and paid time off. **Why Join blithequark?** * Opportunity to work with a leading provider of innovative solutions and services. * Collaborative and dynamic work environment with a team of experts who share your passion for delivering exceptional results. * Comprehensive benefits package, including health, dental, and vision insurance coverage, employee wellness, life and disability insurance, a retirement savings plan, paid holidays, and paid time off. * Opportunity to develop your skills and expertise in a fast-paced and ever-changing industry. * Competitive compensation package, including a reasonable estimate of the current compensation range for this position. **How to Apply** If you are a motivated and experienced professional with a passion for delivering exceptional customer experiences and driving business growth through innovative solutions, we invite you to apply for the Senior Manager Customer Solutions Architect position at blithequark. Please submit your resume and a cover letter outlining your qualifications and experience to [insert contact information]. We look forward to hearing from you!