Experienced Pre-Licensed Customer Service Representative - Remote Opportunity at blithequark

Remote, USA Full-time
Are you a motivated and customer-focused individual looking to launch your career in the insurance industry? Do you want to work for a global company that values its employees and offers a supportive work environment? Look no further than blithequark, a leading provider of digital business services. We are seeking an experienced Pre-Licensed Customer Service Representative to join our team in the USA. About blithequark ---------------- blithequark is a global, digital business services company that delivers the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Career Growth Opportunities at blithequark ----------------------------------------- At blithequark, we believe that our employees are our greatest asset. We offer a range of career growth opportunities to help you develop your skills and advance your career. Our Pre-Licensed Customer Service Representative role is a great starting point for those looking to launch their career in the insurance industry. With our comprehensive training program, you will have the opportunity to learn about the insurance industry and develop the skills you need to succeed. Benefits of Working at blithequark --------------------------------- As a Pre-Licensed Customer Service Representative at blithequark, you can expect a range of benefits, including: * Paid Training: We offer a 5-day paid training program to help you prepare for the State Insurance Exam. * Competitive Wages: You will receive a competitive salary and benefits package. * Full Benefits: We offer a range of benefits, including medical, dental, vision, 401k, and more. * Paid Time Off: You will receive paid time off to relax and recharge. * Employee Wellness and Engagement Programs: We offer a range of programs to support your physical and mental well-being. Responsibilities of the Pre-Licensed Customer Service Representative Role ------------------------------------------------------------------- As a Pre-Licensed Customer Service Representative at blithequark, you will be responsible for: * Resolving complex consumer issues and advising first-level representatives on high-level issues. * Assisting policyholders with billing questions and concerns. * Providing support to policyholders with any policy changes requested. * Supporting policyholders' needs by providing recommendations and adjusting as necessary. Qualifications for the Pre-Licensed Customer Service Representative Role ------------------------------------------------------------------- To be successful in this role, you will need: * 6 months of customer service experience minimum. * Over 18 years of age. * Ability to type 25 wpm. * High School Graduate or GED. * Comfort with desktop computer systems. * Proven oral and written communication skills. * 6 months of Call Center experience, preferred. * Logical problem-solving skills. * Availability to work various shifts. * Ability to use Windows operating systems. * Organization and work prioritization skills. Work from Home Requirements --------------------------- As a remote employee, you will need: * A reliable internet connection with a minimum subscribed download rate of 25.0 Mbps and a minimum subscribed upload rate of 5.0 Mbps. * A clean and quiet workspace. * Proof of internet speed required. Why Join blithequark? ---------------------- At blithequark, we are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We offer a range of benefits and programs to support your physical and mental well-being, including employee wellness and engagement programs. How to Apply -------------- If you are a motivated and customer-focused individual looking to launch your career in the insurance industry, we encourage you to apply for this exciting opportunity. Please submit your application through our website or by clicking on the link below. We look forward to hearing from you! **Contact Information:** For more information about this opportunity, please contact us at [insert contact email or phone number]. We look forward to hearing from you! **Equal Opportunity Employer:** blithequark is an Equal Opportunity Employer. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We welcome applications from diverse candidates and are an equal opportunity employer.
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